Privacy Policy
Effective Date: 30th October 2023
1. Introduction
Estate View Media Limited ("Estate View Media," "we," "us," or "our") is committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, share, and protect your data. By using our services, you consent to the practices described in this policy.
2. Definitions
For clarity, the following terms are defined:
Client: Refers to anyone who has placed a booking with Estate View Media Limited.
Service: Encompasses any product or service provided by Estate View Media Limited.
Working Hours: Estate View Media Limited's operational hours are indicated on Google or in email signatures.
Booking: Denotes any work instructed by the Client after receiving a confirmation email from Estate View Media Limited.
3. Data Collection
We collect personal data that is necessary for providing our services and maintaining a strong client relationship. Information we may collect includes but is not limited to:
Contact details (e.g., name, email, phone number, address)
Billing information
Booking details
Data related to the services provided
Communication records with us
Your website and online presence
Other information relevant to fulfilling your requests
4. Use of Information
We use the collected data for the following purposes:
Providing, maintaining, and improving our services
Processing your bookings, invoices, and payments
Internal record keeping
Communication regarding your bookings and services
Complying with legal and regulatory requirements
Resolving disputes or claims
Customizing our services according to your preferences
Sending promotional offers or information about our services (only if you've opted in)
5. Data Protection and Security
We implement industry-standard security measures to safeguard your personal information and prevent unauthorized access or disclosure. Estate View Media Limited is committed to protecting your data from misuse, loss, and unauthorized access.
6. Data Sharing
Estate View Media Limited may share your personal data under the following circumstances:
With trusted third parties who help us provide our services (e.g., payment processors, booking systems).
With law enforcement or government authorities when required by applicable law.
With legal and financial advisors during dispute resolution or legal proceedings.
7. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law. Once data is no longer needed, we securely dispose of it.
8. Your Rights
You have rights related to your personal information. These rights include:
The right to access the personal data we hold about you.
The right to request corrections to inaccurate information.
The right to request deletion of your data under certain conditions.
The right to object to or restrict data processing in specific circumstances.
The right to request your data in a structured, machine-readable format (data portability).
9. Contact Information
If you have any questions, concerns, or requests related to your personal data or this Privacy Policy, please contact us at [Email Address].
10. Amendments to Privacy Policy
Estate View Media Limited reserves the right to make changes to this Privacy Policy. Any updates will be communicated on our website and will be effective upon posting.
11. Compliance with UK and International Law
Estate View Media Limited is committed to conducting its business operations in compliance with the laws and regulations of the United Kingdom. We adhere to relevant legal aspects, including business registration, consumer rights, data protection, taxes, contractual agreements, copyright, dispute resolution, and changes in UK law.
12. Governing Law and Jurisdiction
In case of any legal disputes, these privacy practices and policies shall be governed by the laws and regulations of the jurisdiction in which Estate View Media Limited is registered. Any legal proceedings related to privacy and data protection will be conducted within the jurisdiction where Estate View Media Limited operates, and you agree to submit to the jurisdiction of the local courts or alternative dispute resolution mechanisms.
13. Grievance / Data Protection Officer:
If you have any queries or concerns about the processing of your information that is available with us, you may email our Grievance Officer at Estate View Media Limited, email: compliance@estateviewmedia.com. We will address your concerns in accordance with applicable law.