Support Page
Table of Contents
- Contact Information
- Frequently Asked Questions (FAQ)
- Terms and Conditions
- Refund Policy
- UK Law Compliance
- Contact Support
- Service Overview
- Troubleshooting and FAQs
- Privacy and Data Security
- Updates and Notifications
1. Contact Information
Our dedicated support team is here to assist you. Feel free to contact us using the following methods:
Email: support@estateviewmedia.com
Phone: +44 208 058 9793
Office Hours: Monday to Friday, 9:00 AM - 5:30 PM (GMT)
If you have any questions, or concerns, or require assistance, don't hesitate to reach out. Our team is ready to help.
2. Frequently Asked Questions (FAQ)
Before contacting support, you might find answers to your questions in our FAQ section. We've compiled a list of common inquiries regarding our services and policies. Check out our FAQ page to see if your question is already addressed.
3. Terms and Conditions
Understanding our Terms and Conditions is crucial. Please review our comprehensive Terms and Conditions to familiarize yourself with the agreements and responsibilities when using Estate View Media Limited's services.
4. Refund Policy
We aim to provide top-quality services, but we understand that situations may arise where a refund is necessary. Our Refund Policy outlines the conditions and procedures for refund requests. Make sure you are aware of the guidelines in case you need to request a refund.
5. UK Law Compliance
Estate View Media Limited is committed to conducting business in compliance with UK laws and regulations. For an overview of our legal obligations and commitments, please visit our UK Law Compliance section. It covers business registration, consumer rights, data protection, taxes, contractual agreements, copyright, and dispute resolution.
6. Contact Support
If you cannot find the information you need in our FAQs or documents, please feel free to contact our support team. We aim to provide prompt and effective assistance to all inquiries. Use the following contact methods:
- Email: enquiries@estateviewmedia.com
- Phone: +44 208 058 9793
- Office Hours: Monday to Friday, 9:00 AM - 5:30 PM (GMT)
We're here to help and ensure your experience with Estate View Media Limited is as smooth as possible.
7. Service Overview
Explore detailed information about our services, including photography, 3D tours, floor plans, and measured house surveys. Learn about what each service entails, their benefits, and how to book them. Understanding our services can help you make informed choices for your real estate marketing needs.
8. Troubleshooting and FAQs
Encounter an issue or need help with a particular aspect of our services? Our Troubleshooting and Frequently Asked Questions (FAQs) section can guide you through common problems and solutions. Find step-by-step instructions and quick solutions to minimize downtime and keep your real estate projects on track.
9. Privacy and Data Security
Learn about our commitment to protecting your data and privacy. This section outlines our compliance with the General Data Protection Regulation (GDPR) and the Data Protection Act 2018. We explain how your personal information is handled, stored, and safeguarded. Estate View Media Limited prioritizes the security and confidentiality of your data.
10. Updates and Notifications
Stay informed about important updates, policy changes, and notifications related to our services. We'll keep you in the loop about any modifications to our terms, conditions, or services. Be sure to check this section regularly to stay up-to-date on how our services evolve to better serve your needs.
These additional sections provide valuable information and resources to your clients, helping them make the most of your services while staying informed about essential matters.
